Your personal information matters to us. Here you'll find a clear, straightforward explanation of what information Sona Apps collects, why it's kept, and how it's kept safe.
Last Updated: 1 July 2026 — Cookie Policy and Third-Party Data Sharing sections have been updated.
How Your Data Is Kept Safe at Sona Apps
Every transaction and personal detail on Sona Apps is secured with bank-grade SSL encryption. No third party can access or read your data.
Your personal information is never sold or rented. Sona Apps uses your data solely to provide and improve its services.
We collect only the minimum information needed to provide our services. No unnecessary data is requested or stored.
At registration, you are clearly informed of what information will be collected. No additional data is gathered without your consent.
Sona Apps servers are monitored around the clock, 24/7. Regular security audits are conducted and any threats are addressed promptly.
You can request to view, correct, or delete your personal data at any time — this right always remains with you.
Sona Apps collects two types of information from you: what you provide directly, and what is generated automatically as you use the platform.
Information you provide directly:
Automatically Collected Information:
Every piece of information has a specific purpose. Identity details are used for security verification, payment information is used to process transactions, and usage logs are used to improve service quality. No data is used beyond these stated purposes.
Sona Apps uses your information only for the following purposes:
To stop receiving promotional messages, use the "Unsubscribe" link at the bottom of any message or contact support. Please note that essential security and account-related notifications cannot be turned off, as they are sent to protect you.
Please Note: Sona Apps will never call or message you to ask for your password, OTP, or card details. If you ever receive such a request, report it to support immediately.
Sona Apps employs multiple layers of security to protect your data — both technical and organizational measures are in place.
That said, no system on the internet is 100% impenetrable. We also encourage you to use a strong password and never share your account details with anyone.
In the event of a data breach that puts your information at risk, Sona Apps will notify the affected users within 72 hours and provide guidance on the necessary steps to take.
Sona Apps uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
Most browsers allow you to disable or delete cookies. However, turning off essential cookies may cause some features of Sona Apps to stop working properly.
Every registered user on Sona Apps has a number of rights regarding their own data. These are outlined in detail below:
To exercise any of these rights, email us at support@sonaapps.net or reach out via live chat. We aim to respond within 30 days. Some requests may require identity verification before we can proceed.
Sona Apps retains data only for as long as necessary. Retention periods vary by data type:
Once the designated retention period expires, data is securely deleted or anonymised so that no individual can be personally identified.
For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact us:
Sona Apps periodically reviews and updates this Privacy Policy as needed. For any significant changes, registered users will be notified in advance via their mobile number or email. For minor amendments, only the updated date at the top of the page will change.
Child Safety: Sona Apps does not serve anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately. Parents and guardians are advised to ensure Sona Apps is not accessible to children on their devices.
If you have any trouble understanding our Privacy Policy, our support team is always available to help.
A quick overview of what data is collected, why, and how long it is kept
| Data Type | Purpose | Shared with Third Parties? | Retention Period | Category |
|---|---|---|---|---|
| Name & Mobile Number | Account Creation & Communication | No | For the duration of the account | Identity |
| NID Information | KYC Verification | Verification Agencies | 5 Years | KYC |
| bKash Number | Payment Processing | Payment Gateway | 5 Years | Financial |
| Transaction History | Financial Audit | No | 5 Years | Financial |
| Gaming Logs | Service Improvement | No | 2 Years | Usage |
| IP Address | Security Monitoring | No | 90 Days | Security |
| Cookie Data | Session & Preferences | No | Session – 1 Year | Cookies |
Straight answers to two important privacy questions
At Sona Apps, both your data and your funds are protected. Join for free and start gaming on a platform you can trust.